TEKHNELOGOS - Support

Our Support Policy

Tekhnelogos.Com believes that supporting is a part of developing, so our job.

Tekhnelogos Support starts just with the product itself. The user interfaces of the applications and programming interfaces of the components are designed to be guding to people who deals with our products.

We enjoy to deal with people, to discuss the problems with them and to develop a common way of understanding in the industry.Thisi s what product support means fo us.

The documentation of the products and the structure of them is so clear that, most of the time people can find their own way to do something with our products. In any way, please ask us for anything. Maybe we can show a better way of handling the case.

First investigate the Frequently Asked Questions, and download the documentation you need, and if still your case is not clarified, please don't hesitate to ask us. We will reply it in 24 for hours after the first Istanbul morning time (GMT +2).

Examine the documents

Tekhnelogos Product documents are explaining the documents in details. You can reach information about your problem in the documents. Also to get used to documents will provide you more efficent usage of the products. Researches show that 8 person of 10 sends his problem directly to product support services before examining the product documents. :))

Go to download page for documents.

Ask an expert

Use the below e-mail link to get answer to your questions about our products and your applications on them. If you suspect any malfunction to be a bug in our products please use the same link to inform us. All your questions will be answered by our experinced support engineers.

Tekhnelogos Support Team

SSPC Support Project

The Software Solution Provide Center is a team in Tekhnelogos to develop professional solutions for our customers. This kind of support is something different from normal support. In case of you prefer to outsource (a part of or whole) your software to someone else out of your company, and if the software is in the scope of our products ( at the moment if it is a CAD application or a CAD module of an application), then we are ready to handle it. You just fill the SRS ( Software Requirements Specification) documentation and we develop your software.

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Room Service

If you need an effective support in your own office when making applications of our products (especially the components), you can use our room service. Whereever you are located, an experinced programmer support engineer will come to help you.

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